Society needs technologies it can trust. They have to be both safe and robust in order to meet this challenge. This means technology has to work like electricity or water: it’s always there and you never have to worry about its availability or functionality.
Digital technologies are potentially disruptive to society. The digital divide due to the lack of technological knowledge already excludes too many people from certain processes like DigiD, an online identification method used by the Dutch government to communicate with its citizens.
Turning right because your navigation system tells you to do it. Base your vote in elections on software that helps you determine your political preferences. Buy a book because Amazon.com recommended it for you. These are just a few situations in which we make decisions based on information from digital systems.
