CTIT Universiteit Twente
Centre for e-Government Studies

2007-09 Resistance and support to electronic government, building a model of innovation

September 2007: Article Government Information Quarterly

This month an article of Wolfgang Ebbers and Jan van Dijk will be published in the journal Government Information Quarterly. The title of this article is 'Resistance and support to electronic government, building a model of innovation '.

Abstract:
In several countries forces that resist e-government innovations apparently override those that support them. A first step is taken in order to identify organizational processes of resistance and support to e-government innovations. A multi-disciplinary and non-linear innovation model is proposed that is inspired by the Minnesota Innovation Research Program's Innovation Pathway-model. The proposed model grasps the whole process of adoption and implementation of e-government services. Observable indicators of resistance and support on the complete innovation pathway of electronic government are derived from the proposed model. Future research will have to conceptually refine and empirically test both model and indicators. 

For more information about the journal click here.

Reference:
Ebbers, W. & Van Dijk, J. (2007). Resistance and support to electronic government, building a model of innovation . Government Information Quarterly, 24 (3), pp. 554-575 .