CTIT Universiteit Twente
Centre for e-Government Studies

2007-01 Personalization in the public sector

January 2007: Article Government Information Quarterly

This month the journal Government Information Quarterly publishes an article written by Willem Pieterson, Wolfgang Ebbers and Jan van Dijk. The title of this article is 'Personalization in the public sector: An inventory of organizational and user obstacles towards personalization of electronic services in the public sector'. The article deals with the possibilities and restrictions of the personalization of electronic governmental services.

For more information about the journal click here.

Reference:
Pieterson, W., Ebbers, W. & Van Dijk, J. (2007). Personalization in the public sector: An inventory of organizational and user obstacles towards personalization of electronic services in the public sector. Government Information Quarterly, 24(1), pp. 148-164.