Ambities en prestaties van een digitale Belastingdienst (Ambitions and presentation of the digital revenue service)
This article focuses on the ambition of the revenue service concerning electronic services in 1998. The results indicate that these are realized partially. The reason for these results could be the goal of the revenue service to secure the law. This inhibits the development of electronic services.
This article is published in the journal “Bestuurskunde”, which is an issue of the Elsevier Overheid: www.elsevieroverheid.nl .