Department Industrial Engineering and Business Information Systems (IEBIS)

The mission of IEBIS is to conduct high-quality interdisciplinary research and education in area of Industrial Engineering and Business Information Systems. We closely collaborate with industry, knowledge institutes and government agencies. We focus on projects that have substantial impact on innovating practice while significantly contributing to the international scientific knowledge base.

The focus of our research is on the logistics, healthcare and services sector. We have a special interest in decision support systems and inter-organizational systems connecting networks of businesses and governments. We study novel ways of organizing networks such as dynamic global sourcing and multi-agent coordination. We develop and apply quantitative models and algorithmic approaches, simulation and gaming, ICT architecture and business modeling and prototyping to create and evaluate innovative concepts.

The research of IEBIS is divided in three themes:


Design, planning, optimization and control of operational processes in production, transportation, supply chains, service logistics, and health care.


Design and engineering of IT based services for coordination and integration of business processes in supply chains and business networks.


Financial engineering, risk management, and financial decision making.


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Gamification, Social and Web-scraping Apps Winning Solutions at 3rd University of Twente Supply Chain Hackathon

The Design Lab of the University of Twente was the vibrant décor of the third Supply Chain Hackathon. Five companies presented their supply chain challenges to the teams. The teams started brainstorming. Data sets the companies were analyzed, visualized and integrated to external data. Mockups were built, algorithms designed, code programmed. After a full day of creative teamwork, the five teams presented their solutions to the jury made up of the companies and the Utwente representatives. The jury was impressed with what was achieved in such a short timeframe. ... read more

Boekpresentatie Logistics and Supply Chain Innovation

Boekpresentatie Logistics and Supply Chain Innovation

Tijdens een speciale dinerbijeenkomst voor meer dan 200 Duitse bedrijven in Dortmund presenteerde prof. dr. Henk Zijm (UT-IEBIS) op 8 september 2015 het boek “Logistics and Supply Chain Innovation – Bridging the Gap between Theory and Practice”. ... read more

Minor Cybercrime and Cyber Security

Minor Cybercrime and Cyber Security

The minor Cybercrime and Cyber Security is a collaboration of the University of Twente and the University of Münster. For the presentation of their research project, the UT students of the minor went to Munster. They were the guests of the ERCIS - European Research Center for Information Systems located at the University of Munster. Afterwards they were invited to a dinner at "Tennessee Mountain". ... read more

BMC Tooling Seminar

INVITATION 14 November – Tooling for the Business Model Canvas WORKSHOP

No more paper for Business Model Canvas design?
The business model canvas has gained global popularity to support business model design and innovation. While new business models are often describing innovative digital services, the canvas designs itself are dominantly using paper canvases and colored stick-up notes. Can business model design teams benefit from software tool support?
In this seminar you get an overview canvas tools newly developed in research and business. Through demo’s, presentations and hands on tests, we evaluate their merits and discuss requirements for the next generation of business model tool support. ... read more