CHAP 6 ACADEMIC AND PERSONAL SUPPORT

STUDY ADVISER

The study adviser can be consulted about all cases that concern your study program and studying in general. He/She may help to evaluate your study methods, draw up an effective study plan, considering the situation you are in, and may help to switch or combine different study programs. He/She may help arrange special treatments by discussions with the concerning lecturers and the program director. The study adviser of Biomedical Engineering is ir. Theo van Dam.

STUDENT SUPPORT AT UT LEVEL

The various services for general study support, offered by the university, are combined in a Student Counselling Desk, which is an actual information desk, called the Red Desk located in the Bastille, floor 2 (http://www.utwente.nl/studentenbalie/rode_balie). All of these support services are part of the combined service “Student Services & Campus” (DiSC), explained at the website of DiSC (http://www.utwente.nl/disc/en). On this site, you can find all office hours. The three main services are described in the following paragraphs. These concern the Information desk for study counselling, the office of student psychologists and the committee for (financial) graduation support (CvA).

INFORMATION DESK FOR STUDENT COUNSELLORS

The information desk for student counsellors can be consulted for:

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Affairs concerning the grant system for Dutch students: studiefinanciering, tempobeurs, prestatiebeurs, etc.;

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Switch from HBO (Higher Vocational Education, BSc programs) to university;

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Extension of studiefinanciering due to handicaps or functional limitations;

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Possibilities for enrolments otherwise than as student;

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Procedures of protest- and profession (IBG, Higher Education Appeals Board)

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Taxes and social laws (like applications for social security benefit, work permits)

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Personal problems

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Change of study program or study track

The student counsellors have office hours for which an appointment can be made at the red desk.

OFFICE OF STUDENT PSYCHOLOGISTS

At the student psychologists all students who need to talk about something are welcome. All matters like study or personal problems, such as problems in the relationship with parents, friends or fellow students, can be discussed. No subscription or referral is required to consult a psychologist. So, an appointment can be made on your own. Besides individual consults, also group activities are organised. These concern self management training, personal support group, study group for study choice, assertivity training, groups for fear of failure (only in Dutch), chosen research group, self-management course, social skills course, job application course, psychological testing. Both Dutch and English groups are available. The consults are confidential and free of costs. For further information is referred to the website: http://www.utwente.nl/disc/organisatie/sb/bsp/

HEALTH CARE

The University of Twente offers students a general medical service at the University Campus. These services are provided by a dentist, a physiotherapist and general practioners. The general practioners are located at Campuslaan 99, at the back of the ACASA building, number 58 “de Sleutel” while the dentist en physiotherapist are stationed in front of the “Bastille”. For more information consult:

http://www.utwente.nl/en/practical_information/

As to register please use the following link after which you can call tel.nr. 8000 for your registration appointment:

http://www.studentunion.utwente.nl/familydoctor.

COMMITTEE FOR (FINANCIAL) GRADUATION SUPPORT (CVA)

On behalf of the executive board (CvB), the committee for graduation support (CvA) considers the applications for financial support. Application forms can be (digitally) requested at the Red Desk. The rules and regulations for graduation support are discussed in the Student’s Charter and can also be found on the red desk website. These regulations concern:

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Regulation Graduation Support: either recognised for special circumstances or agreed terms for committee functions in the period of acknowledged right for at least the basic grant of studiefinanciering (only for Dutch students).

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Support of athletes: personalised study counselling inclusive or exclusive financial support for athletes at national, international or Olympic level (top-class sports).

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Supplementary Studiefinanciering Transferees: in case of delay caused by switch study programs.

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Supplementary reimbursement insufficient educational feasibility.

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Encouragement Activism for students not entitled to grants (STAN): in case of extracurricular student activities by Dutch students that are not entitled to studiefinanciering.

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Graduation Support for International Students (RAVIS): in case of delay caused by illness and death of partner or family in the first degree or by agreed terms of student activities for foreign Bachelor’s- or Master’s students.

INFOTHEEK BASTILLE FOR PRACTICAL INFORMATION

The Information desk of student counsellors and Office of student psychologists together run a special small “library”, called the “Infotheek Bastille” (across room 207 in the Bastille). This Infotheek contains a lot of practical information: following academic or HBO study programs (in foreign countries), studying with handicaps, taxes and social laws. Moreover, you can inform yourself about different study programs and professions and you can look at video tapes concerning study proficiencies. The Infotheek is opened from Monday to Friday from 8.30h to 17.00h (tel: 2035).

STUDENT UNION

The Student Union supports students on a different level by creating an environment in which students can relax and develop themselves during their college years. About 90 student organisations are affiliated with the Student Union. These organisations can be divided into five sectors: culture, social, sports, study, and other. Every sector, apart from 'other', has its own board of representatives and provides information about the embedded societies. The Student Union provides information about all sports and cultural activities, but also provides centrally arranged student services, like a website for student rooms.