8. Rules of behaviour

House rules and disciplinary measures

Students are required to comply with general standards and rules of decency in their dealings with other members of the university community and in their use of university facilities. Every student is required to participate in their study programme in a manner that shows respect for fellow students, teaching staff and other university employees. Students must follow the instructions and prescriptions given by their teachers and the staff charged with the management and care of the university’s facilities and buildings. Smoking is not permitted in any University of Twente building. This ban applies both to public spaces and to staff offices.

Students at the University of Twente:

A student who causes a disturbance in a university building can be removed from the building on the authority of the building manager. If necessary, the student may be subject to a full or partial ban on entering the University’s buildings and/or grounds for a period of up to two months. In the event of serious or repeated misconduct, this period can be extended up to a maximum of one year by the Executive Board. If a student causes serious nuisance and does not stop despite orders to do so, the Executive Board can deny the student access to the institution permanently and/or terminate his enrolment.

In addition to general rules of behaviour, the University has also drawn up specific codes of conduct for ICT and Internet Use for students and staff: http://www.utwente.nl/sb/en/policy/information_management/

This code of conduct details how ICT and internet should be used at the University of Twente. The code governs the responsible use of ICT facilities and the internet and how this use is monitored. The aim is to achieve a healthy balance between responsible, safe and secure ICT and internet use and the privacy of the user.

Unacceptable behaviour

There is also a university policy to combat unacceptable behaviour. In a healthy and stimulating work and educational climate, collegiality, respect and attention to one another should all be standard practice. Unacceptable behaviour can severely disrupt relationships, preventing employees and students from functioning safely and effectively and from taking pleasure in their work or studies. Anyone who notices any kind of unacceptable behaviour in the work or educational setting and would rather not take this up directly with the person(s) involved can report this unacceptable behaviour to a confidential advisor.

Unacceptable behaviour includes the following:

The confidential advisor on unacceptable behaviour is independent and is protected in this regard by the employer. He or she acts as a sounding board and an intermediary. The advisor expressly refrains from acting as an arbitrator and does not take decisions him/herself. He/she can, with or without the help of others, advise or mediate between the parties involved. Anonymity in this process is guaranteed absolutely. The procedure is coordinated by the Complaints Desk: http://www.utwente.nl/so/studentservices/en/complaints_desk/

The names of the confidential advisors are included in the appendix to the UT Complaints Procedures: http://www.utwente.nl/hr/en/info_voor/medewerkers/reg/gedragscode_EN.doc/.

Regulations on health, safety and welfare

The Working Conditions Act (Arbowet) is applicable to students and students are therefore protected under this legislation.

However, there are a number of exceptions:

Students are required to adhere to the internal rules concerning health, safety and the environment.

In light of the above:

These risks will be identified in a risk inventory and evaluation, after which specific work-related issues that concern students will be taken into consideration as part of the overall situation regarding issues relating to working conditions at the University of Twente.

The initial point of contact for students with questions about health and safety is the Occupational Health, Safety and Environment Coordinator (AMC) at their own faculty.

The Directorate Human Resources (HR) website contains a range of health and safety guidelines. A number of faculty homepages also offer students more detailed information about these issues.

In addition, the student portal website (under student affairs) contains specific information about health problems related to working extensively with computers (e.g. RSI) and how to prevent such problems.

CCTV Monitoring Regulations University of Twente

As from December 1st, 2011, the CCTV Monitoring Regulations University of Twente 2011 are applicable. These regulations determines the use of the CCTV monitoring in and around the buildings and on the grounds of the University of Twente. The objective of these regulations is to regulate CCTV monitoring in such a way that it strikes the right balance with the protection of the privacy of persons who are present on the grounds of the University of Twente. It specify the way in which the use of CCTV monitoring is dealt with within the University of Twente.

This involves rules of conduct with respect to the responsible use of CCTV monitoring and personal data which are collected by means of CCTV monitoring.

The full text of the regulations can be found at the Security department of the University of Twente: http://www.utwente.nl/hr/en/info_voor/medewerkers/Diversen/reglement_camaratoezicht_en.pdf