Though the risk of a flood in the Netherlands is not imminent,
the Dutch public is not sufficiently prepared should one occur.
This is the finding of a study carried out by the behavioural
scientist Teun Terpstra. 'The government places too much emphasis
on reassuring people that we're safe rather than informing the
public of the possible consequences of a flood so we know what to
do if it all goes wrong.' Terpstra will be awarded his PhD by the
Faculty of Behavioural Sciences of the University of Twente on 15
January.
Due to the fact that two thirds of the Netherlands is vulnerable
to flooding from the sea or large rivers, we invest large sums of
money in the construction and maintenance of dykes. 'And rightly
so,' says the researcher Teun Terpstra of the University of Twente,
'but the government places too much emphasis on reassuring people
that we're safe rather than informing the public of the possible
consequences of a flood so we know what to do if it all goes
wrong.' No matter how well we shore up our defences, flooding
remains a threat. And hardly anyone knows what to do in such a
situation. Should we evacuate or stay in our homes? The findings of
my study show that people think it is important that the government
also invests in comprehensive disaster and crisis management for
floods. But how prepared should we be? This is a question for the
government to decide and, on the basis of this decision, devise a
public information campaign.'
Risk areas
Terpstra's study included over 3500 Dutch citizens exposed to
the risks of flooding, such as those living in the Randstad
conurbation, the Flevopolder and the delta. Only one or two people
plan to take any precautionary measures over the next ten years.
The most popular points cited by those who did plan to take
precautionary measures were searching for information on the
consequences of a flood in their own area and evacuation options. A
total of 30 percent of those interviewed expressed interest in this
kind of information. Terpstra's study attempts to explain why the
Dutch public's lack of intent to take precautionary action is so
prevalent. There are a number of explanations. The high level of
protection in the Netherlands and long periods without any flooding
has made many complacent and has created something of a blind spot
in many people's understanding of the risks involved. Another
reason is the paucity of resources available with which to protect
yourself in the event of a flood.
Recommendations
Terpstra's study makes several recommendations. The government
should create greater public awareness of the real risks instead of
merely reassuring people that everything has been taken care of.
Furthermore, the government should examine the implications of a
possible flood at a regional level and publish their findings
directly to the public. The government's current strategy is to
conduct general public information campaigns throughout the
Netherlands. However, Terpstra's study indicates that the public
would be more inclined to take precautionary measures if the
information and advice were more specific.
Note to the press:
Terpstra will be awarded his PhD by the Faculty of Behavioural
Sciences of the University of Twente on 15 January. He conducted
his research within the Psychology & Communication of Health
& Risk (PCHR) research department and the Institute for
Behavioural Research. His supervisors were Prof. Erwin Seydel and
Jan Gutteling. The study forms part of the research project PROmO
and is partly funded by the 'Leven met Water' campaign (living with
water). A digital copy of his thesis 'Flood Preparedness;
thoughts, feeling and intentions of the Dutch public' is
available on request.
