Department Industrial Engineering and Business Information Systems (IEBIS)

The mission of IEBIS is to conduct high-quality interdisciplinary research and education in area of Industrial Engineering and Business Information Systems. We closely collaborate with industry, knowledge institutes and government agencies. We focus on projects that have substantial impact on innovating practice while significantly contributing to the international scientific knowledge base.

The focus of our research is on the logistics, healthcare and services sector. We have a special interest in decision support systems and inter-organizational systems connecting networks of businesses and governments. We study novel ways of organizing networks such as dynamic global sourcing and multi-agent coordination. We apply quantitative models and algorithmic approaches, simulation and gaming, ICT architecture and business modeling and prototyping to create and evaluate innovative concepts.

The research of IEBIS is divided in three themes:


Design, planning, optimization and control of operational processes in production, transportation, supply chains, service logistics, and health care logistics.


Design and engineering of IT based services for coordination and integration of business processes in supply chains and business networks.


Financial engineering, risk management, and financial decision making.


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Social media en participatie in de nonprofit sector - Seminar en promotie Robin Effing

Wat zijn de gevolgen van Facebook voor de participatie van burgers en politici? Wat is de verlossende kracht van social media voor kerkgemeenschappen? Heeft Twitter toegevoegde waarde in de nonprofit sector? U bent van harte welkom voor het seminar over social media en participatie in de nonprofit sector en aansluitend de promotie van Robin Effing. ... read more

Supply Chain Hackathon 2014

After the success of the Supply Chain Hackathon 2013 the University of Twente, in collaboration with Port of Twente, will organize a second Supply Chain Hackathon on October 24th, 2014. During this event teams of analysts, designers and analysts get the opportunity to show off their skills in solving a number of difficult cases involving transportation and the supply chain. ... read more

Best paper award for Daniel Smits at ECIME sept 2014

The Development of an IT Governance Maturity Model for Hard and Soft Governance

Daniel co-authored the paper with his PhD supervisor Jos van Hillegersberg. The paper discusses the a way to integrate both hard and soft elements into IT governance. ... read more

Unmanned Cargo Aircraft and the University of Twente

The University of Twente, Department of Industrial Engineering & Business Information Systems, is working together with organizations in Europe and the U.S. to stimulate the development, operation and support of Unmanned Cargo Aircraft (UCA). It does this within the framework of the Platform Unmanned Cargo Aircraft (PUCA), the chair of which is held by the UT. ... read more