Downloading, installing and using course-related software via the Notebook Service Centre

In this document you will find all the necessary steps to find, download and install software that is used by students of the University of Twente and by the staff for private purposes. In this document, the installation of SPSS has been used as an example.

Note: this is for illustration purposes only - it allows us to devote some attention to the Daemon Tools software, which is indispensable for installing certain software packages.

In addition, several file types will be examined that are offered for download, what they are for and how they are used.

Occasionally, reference will be made to other manuals.

For instance, many manuals make reference to the Daemon tools programme mentioned above. Please note that this programme is nothing more than a tool that enables the installation of certain software.

This document aims to provide a source of information for (new) staff and students.

The following pages contain a few clear and concise steps on how to best work with our system.

Please note: it is assumed you have at least some basic knowledge of the Microsoft Windows operating system!

The NSC website

The Notebook Service Centre of the University of Twente has its own website.

You can visit this website on http://www.utwente.nl/icts/nsc/.

Figure 1 - Main page

Among other things you will find on this website are news articles, information regarding notebook repairs, software downloads and many things more.

Above, a screenshot of the main page of our website is shown.

Logging in, the Control Panel and the Software Manager

The software on the NSC website is offered through the Software Manager. You will find this Software Manager by logging in to the website and navigating to the Software Manager by means of the Control Panel.

We start by logging in. At the main page of the NSC, please click on

‘Logging on to my NSC / Software distribution’. The following window will appear:

Figure 2 - Logging in

Click on ‘Login’. The Control Panel (Figure 3) will appear - see the following page for details.

Are you a first-time visitor to our website? If so, you will need to accept our General Terms and Conditions. If you have not read them before they will appear automatically.

Figure 3 - Control Panel

As you can see, the Control Panel offers you many options. For now, however, we are only interested in the Software Manager. The button that leads you to the Software Manager is the third button from the left in the upper row.

When you click on this button the ‘Software Manager’ will open (see figure 4)

Figure 4 – The Software Manager

Once the Software Manager has been opened we can start looking for (course-related) software.

As mentioned before, we have chosen the SPSS programme as our example.

Thus, we use ‘Search Software’ to search for 'SPSS' - see also figure 4.

Then click ‘Search’.

Figure 6 – The result

Please click on a package name or package icon in the search results to navigate to the package page. You can download the package from this page, obtain the corresponding licenses and manuals and, if necessary, find information on system requirements.

You can view the different items by clicking on the tabs on the Software Page.

We will sketch this only briefly, see also figures 7 to 10.

Figure 7 - Downloads tab

Figure 8 - Licenses Tab

Figure 9 - Manuals Tab

Figure 10 - Requirements Tab

Let us go back to figure 6. The name of the package is followed by four icons. Above the icons the file type is displayed: MSI, ZIP, ISO and MISC. These are abbreviations for the different software formats NSC offers. MISC is only used if the package is not one of the other three file types. In that case the file type will vary.

ZIP

A ZIP file or ZIP archive is a compressed file that stores one or more computer files. Windows XP and Vista support ZIP files without the need for additional software. In those operating systems they are called compressed folders. After downloading a ZIP file it needs to be extracted. We advise you to extract the ZIP file to an easy-to-find destination. Usually the main folder that has been extracted will contain a file named ‘setup.exe’ that needs to be opened.

MSI

Windows Installer is an engine on the Windows operating system that is used for installing, uninstalling or repairing programmes. Formerly, the Windows Installer was called Microsoft Installer. Windows Installer files usually carry the extension .msi. After downloading, the msi file can be opened immediately.

ISO

ISO is the term for the ISO 9660 file format which stands for an exact copy, or image, of a CD or DVD. In addition to the files present on the media, this exact copy contains boot codes, structures and attributes. This makes that the ISO format is both interesting distribution-wise - now you have only one file in stead of many separate ones - and from a viewpoint of copying, since burning an ISO file to an empty CD leaves you with an exact copy. After downloading the ISO file it needs to be mounted with Daemon Tools. How this works is described in the manual of the relevant software package and can be seen in figures 9 and 10.

(source: Wikipedia)

In our example we download SPSS 18. Click on the ‘ISO’ icon following the package name and downloading will commence:

Figure 11 – Download dialogue box

You can download the file in the usual way. When the ISO download is completed, you can use the Daemon Tools programme to load the ISO file as if it were a regular CD/DVD (figures 9 and 10).

The Software Manager offers support for using Daemon Tools as well. This package can simply be downloaded and installed via the manual.

Figure 12 – Mounting a DVD/CD with Daemon Tools

Usually, when loading an ISO or other image file in Daemon Tools, a pop-up window will appear which offers the possibility to run ‘Setup.exe’. If so, please choose this option. If not, you can open Windows Explorer and double click the virtual DVD player icon Daemon has created for you.

This will start the installation procedure. The steps to be taken are outlined in the manual of the relevant package. The manuals are available in two formats: the Microsoft Office Word (DOC) and Adobe Acrobat Reader (PDF) format, respectively.

As an example, below (figure 14) a screenshot of the SPSS 18 installation manual is shown.

When the installation is completed successfully a new package will appear in your list of programmes (Start à All Programmes). You can open this package by clicking the icon of the relevant package.

Figure 14: An example of an installation manual in PDF format.

	Home > ... > Notebook Project 2011-2012 > Educational related software
Home Students Employees Guests and Others manuals Service desk Notebook Service Centre Maintenance Organisation Service level agreements Search	Downloading, installing and using course-related software via the Notebook Service Centre In this document you will find all the necessary steps to find, download and install software that is used by students of the University of Twente and by the staff for private purposes. In this document, the installation of SPSS has been used as an example. Note: this is for illustration purposes only - it allows us to devote some attention to the Daemon Tools software, which is indispensable for installing certain software packages. In addition, several file types will be examined that are offered for download, what they are for and how they are used. Occasionally, reference will be made to other manuals. For instance, many manuals make reference to the Daemon tools programme mentioned above. Please note that this programme is nothing more than a tool that enables the installation of certain software. This document aims to provide a source of information for (new) staff and students. The following pages contain a few clear and concise steps on how to best work with our system. Please note: it is assumed you have at least some basic knowledge of the Microsoft Windows operating system! The NSC website The Notebook Service Centre of the University of Twente has its own website. You can visit this website on http://www.utwente.nl/icts/nsc/. Figure 1 - Main page Among other things you will find on this website are news articles, information regarding notebook repairs, software downloads and many things more. Above, a screenshot of the main page of our website is shown. Logging in, the Control Panel and the Software Manager The software on the NSC website is offered through the Software Manager. You will find this Software Manager by logging in to the website and navigating to the Software Manager by means of the Control Panel. We start by logging in. At the main page of the NSC, please click on ‘Logging on to my NSC / Software distribution’. The following window will appear: Figure 2 - Logging in Click on ‘Login’. The Control Panel (Figure 3) will appear - see the following page for details. Are you a first-time visitor to our website? If so, you will need to accept our General Terms and Conditions. If you have not read them before they will appear automatically. Figure 3 - Control Panel As you can see, the Control Panel offers you many options. For now, however, we are only interested in the Software Manager. The button that leads you to the Software Manager is the third button from the left in the upper row. When you click on this button the ‘Software Manager’ will open (see figure 4) Figure 4 – The Software Manager Once the Software Manager has been opened we can start looking for (course-related) software. As mentioned before, we have chosen the SPSS programme as our example. Thus, we use ‘Search Software’ to search for 'SPSS' - see also figure 4. Then click ‘Search’. Figure 6 – The result Please click on a package name or package icon in the search results to navigate to the package page. You can download the package from this page, obtain the corresponding licenses and manuals and, if necessary, find information on system requirements. You can view the different items by clicking on the tabs on the Software Page. We will sketch this only briefly, see also figures 7 to 10. Figure 7 - Downloads tab Figure 8 - Licenses Tab Figure 9 - Manuals Tab Figure 10 - Requirements Tab Let us go back to figure 6. The name of the package is followed by four icons. Above the icons the file type is displayed: MSI, ZIP, ISO and MISC. These are abbreviations for the different software formats NSC offers. MISC is only used if the package is not one of the other three file types. In that case the file type will vary. ZIP A ZIP file or ZIP archive is a compressed file that stores one or more computer files. Windows XP and Vista support ZIP files without the need for additional software. In those operating systems they are called compressed folders. After downloading a ZIP file it needs to be extracted. We advise you to extract the ZIP file to an easy-to-find destination. Usually the main folder that has been extracted will contain a file named ‘setup.exe’ that needs to be opened. MSI Windows Installer is an engine on the Windows operating system that is used for installing, uninstalling or repairing programmes. Formerly, the Windows Installer was called Microsoft Installer. Windows Installer files usually carry the extension .msi. After downloading, the msi file can be opened immediately. ISO ISO is the term for the ISO 9660 file format which stands for an exact copy, or image, of a CD or DVD. In addition to the files present on the media, this exact copy contains boot codes, structures and attributes. This makes that the ISO format is both interesting distribution-wise - now you have only one file in stead of many separate ones - and from a viewpoint of copying, since burning an ISO file to an empty CD leaves you with an exact copy. After downloading the ISO file it needs to be mounted with Daemon Tools. How this works is described in the manual of the relevant software package and can be seen in figures 9 and 10. (source: Wikipedia) In our example we download SPSS 18. Click on the ‘ISO’ icon following the package name and downloading will commence: Figure 11 – Download dialogue box You can download the file in the usual way. When the ISO download is completed, you can use the Daemon Tools programme to load the ISO file as if it were a regular CD/DVD (figures 9 and 10). The Software Manager offers support for using Daemon Tools as well. This package can simply be downloaded and installed via the manual. Figure 12 – Mounting a DVD/CD with Daemon Tools Usually, when loading an ISO or other image file in Daemon Tools, a pop-up window will appear which offers the possibility to run ‘Setup.exe’. If so, please choose this option. If not, you can open Windows Explorer and double click the virtual DVD player icon Daemon has created for you. This will start the installation procedure. The steps to be taken are outlined in the manual of the relevant package. The manuals are available in two formats: the Microsoft Office Word (DOC) and Adobe Acrobat Reader (PDF) format, respectively. As an example, below (figure 14) a screenshot of the SPSS 18 installation manual is shown. When the installation is completed successfully a new package will appear in your list of programmes (Start à All Programmes). You can open this package by clicking the icon of the relevant package. Figure 14: An example of an installation manual in PDF format.