ICT Service Centre

Monday May 21st: Beware of phising email!

As of Monday night May 21st a dangerous phishing email is going around UT. It appears to be sent by UT’s own ICTS Service desk, but this I not the case. Please do not respond to this email or the instructions (in Dutch) in it.
You can recognize this attempt to fraud by the use of the old UT logo. The message is composed in Dutch only ... read more

Transferring student accounts

During week 21, as of Wednesday May 23rd, the accounts of all the students (excluding ITC-students) of the University of Twente, will be transferred from the ‘Student’ domain to the ‘AD’ domain.
Due to this transfer, the availability of IT services will possibly be limited until Friday May 25th, 2012. ... read more

Update May 21st: performance problems Outlook email resolved

A team of experts have been assigned to solving the performance problems with the Outlook email program. After thorough investigation an adjustment was made in the configuration on May 7th. Since then no further connection loss has been observed ... read more

Teamviewer, a new ICTS service

Teamviewer is a new ICTS service for solving computer problems from a remote location.
Use the “Teamviewer” button to start the programme. You will find this button on every ICTS web page.
As soon as the Teamviewer programme with the Twente University logo appears on the screen you should call the ICTS Service Desk at 5577 and follow the instructions. ... read more

Subscribe to the RSS feed from ICTS

Subscribe to the RSS feed and keep yourself informed of ICTS news and also all the maintenance and failure reports.
You can choose from two different feeds. ... read more