Publications 2009

Articles in Refereed Journals

Dijk, Jan A.G.M. van (in press).Review of Manual Castells Communication Power (2009) Communications, The European Journal of Communication.

Dijk, Jan A.G.M. van (in press and published online). Review of Matthew Hindman The Myth of Digital Democracy and of Karen Mossberger et al. (2008). Digital Citizenship. Journal of the American Society of Information Science and Technology 60.

Deursen, A.J.A.M. van and Dijk, J.A.G.M. van (2009). Improving digital skills for the use of online public information and services. Government Information Quarterly 26, 333-

340.

Deursen, A.J.A.M. van and Dijk, J.A.G.M. van (2009). Using the Internet: Skill Related Problems in Users' Online Behavior. Interacting with Computers 21(5-6), 393-402.

Deursen, A.J.A.M. van and Dijk, J.A.G.M. van (in press). Measuring Internet Skills. International Journal of Human Computer Interaction.

Deursen, A.J.A.M. van and Dijk, J.A.G.M. van (submitted). Internet skills and the Digital Divide. New Media and Society.

Book Chapters

Van Dijk, J. and Van Deursen, A. (2009). Inequalities of Digital Skills and How to Overcome Them. In: E. Ferro, Y. K. Dwivedi, R. Gil-Garcia & M. D. Williams (eds). Handbook of Research on Overcoming Digital Divides: Constructing an Equitable and Competitive Information Society. IGI Global: Hershey.

Research Reports:

Dijk, Jan. A.G.M. van (2009). Conceptual Framework. EU-SMART Social Impact of ICT. In opdracht van de Europese Commissie, Draft version. June 2009.

Dijk, Jan. A.G.M. van (2009). Domain Report of Participation in Policy Making. EU-SMART Social Impact of ICT. In opdracht van de Europese Commissie, Draft version. June 2009.

Deursen, A.J.A.M. van en Dijk, J.A.G.M. van (2009). eVaardigheden en eAwareness van Nederlandse ambtenaren. In opdracht van de Alliantie Vitaal Bestuur en ICT. Enschede: Universiteit Twente.

Deursen, A.J.A.M. van en Dijk, J.A.G.M. van (2009) Trendrapport Computers en Internet 2009, Motivatie, Toegang, Gebruik en Vaardigheden, Een Europees en Nederlands perspectief. In opdracht van Ministerie van Economische Zaken. Enschede: Universiteit Twente.