Publications 2007

Dijk, J.A.G.M. van, Pieterson, W., Ebbers, W. & Deursen, A. van (2007). eServices for Citizens: The Dutch Usage Case. Lecture notes in computer science, 155-166.

Pieterson, W., Ebbers, W. & Dijk, Jan van (2007). Personalization in the Public Sector. An inventory of organizational and user obstacles towards personalization of electronic services in the public sector. Government information quarterly, 148-164.

Ebbers, W.E. & Dijk, J.A.G.M. van (2007). Resistance and Support to Eectronic Government, Building a Model of Innovation. Government Information Quarterly 24 (issue 3), 554-575.

Dijk, Jan A.G.M. van (2007). De e-surfende burger: is de digitale kloof gedicht? In Jan Steyaert & Jos de Haan (Eds.), Jaarboek ICT en Samenleving 2007, Gewoon Digitaal (pp. 31-50). Amsterdam: Boom.

Deursen, A.J.A.M. van, Dijk, J.A.G.M. van & Boland, D. Elektronische publieke dienstverlening in de toekomst: opinies over de strategische doelstellingen en perspectieven achter elektronische overheidsdienstverlening. Enschede: Universiteit Twente.

Pieterson, W. & Dijk, J. van (2007). Channel Choice Determinants; An exploration of the factors that determine the choice of a service channel in citizen initiated contacts. In Proceeding of the DG.O 2007 Conference (pp. 148-154). Philadelphia: Digital Government Research Center.

Dijk, J.A.G.M. van (2007, september 06). Description and Explanation of Dutch Government Internet Services Use 2006. Paper presented at E-Gov. Conference DEXA 2007, Regensburg.

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Home News About Me Publications Research Courses Advise Sitemap Search	Publications 2007 Dijk, J.A.G.M. van, Pieterson, W., Ebbers, W. & Deursen, A. van (2007). eServices for Citizens: The Dutch Usage Case. Lecture notes in computer science, 155-166. Pieterson, W., Ebbers, W. & Dijk, Jan van (2007). Personalization in the Public Sector. An inventory of organizational and user obstacles towards personalization of electronic services in the public sector. Government information quarterly, 148-164. Ebbers, W.E. & Dijk, J.A.G.M. van (2007). Resistance and Support to Eectronic Government, Building a Model of Innovation. Government Information Quarterly 24 (issue 3), 554-575. Dijk, Jan A.G.M. van (2007). De e-surfende burger: is de digitale kloof gedicht? In Jan Steyaert & Jos de Haan (Eds.), Jaarboek ICT en Samenleving 2007, Gewoon Digitaal (pp. 31-50). Amsterdam: Boom. Deursen, A.J.A.M. van, Dijk, J.A.G.M. van & Boland, D. Elektronische publieke dienstverlening in de toekomst: opinies over de strategische doelstellingen en perspectieven achter elektronische overheidsdienstverlening. Enschede: Universiteit Twente. Pieterson, W. & Dijk, J. van (2007). Channel Choice Determinants; An exploration of the factors that determine the choice of a service channel in citizen initiated contacts. In Proceeding of the DG.O 2007 Conference (pp. 148-154). Philadelphia: Digital Government Research Center. Dijk, J.A.G.M. van (2007, september 06). Description and Explanation of Dutch Government Internet Services Use 2006. Paper presented at E-Gov. Conference DEXA 2007, Regensburg.