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Dr. A. Beldad, Ardion

Expertise

·	Trust (interpersonal, organisational, online)

·	Information privacy and confidentiality concerns

·	Organisational usage of social media

·	Research employing conversational analyses and content analyses

·	Research Topics in Corporate and Organisational Communication (201000111)

·	Trust and Organisations (201100087)

·	Academic Writing for Pre-master Students (192470410)

·	Essentials in Corporate and Organisational Communication (201000110)

·	Corporate Communication (192450220)

·	Supervision of master, pre-master, and bachelor theses

Research Project

Ardion Beldad’s research activities are centered on the formation and the effect of trust on various organisational and social outcomes, as well as on trust creation in the online environment. Within this research theme, he also looks into the ways trust is repaired after its violation (e.g. organisational crisis) and the effects of the repair strategies on the restoration as perceived by stakeholders.

He is also involved in research into information privacy in the online environment. His interests within this research theme include the factors influencing people’s decision to disclose or withhold personal information whenever asked in a specific context and the effects of trust and risks on information disclosure.

Review Activities

Computers in Human Behavior, Communication Theory, Technical Communication

Scientific Publications

Beldad, A., Van Der Geest, T., De Jong, M., & Steehouder, M. (2012). Shall I

tell you where I live and who I am? Factors influencing the behavioral

intention to disclose personal data for online government transactions.

International Journal of Human-Computer Interaction, 28, 163-177.

Beldad, A., Van Der Geest, T., De Jong, M., & Steehouder, M. (2012). A cue or two

and I'll trust you: Determinants of trust in government organizations in

terms of their processing and usage of citizens' personal information

disclosed online. Government Information Quarterly, 29(1), 41-49.

Beldad, A., De Jong, M., & Steehouder, M. (2011). I trust not therefore it must be

risky: Determinants of the perceived risks of disclosing personal data for e-

government transactions. Computers in Human Behavior, 27(6), 2233–2242.

Beldad, A., De Jong, M., & Steehouder, M. (2011). A. comprehensive.theoretical

framework for personal information-related behaviours on the Internet. The

Information Society, 27(4), 220-232.

Beldad, A. (2011). Trust and information privacy concerns in electronic government

[Dissertation]. Enschede, NL: University of Twente.

Beldad, A., De Jong, M., & Steehouder, M. (2010). Reading the least read? Indicators

of users' intention to consult privacy statements on municipal websites.

Government Information Quarterly, 27(3), 238–244.

Beldad, A., De Jong, M., & Steehouder, M. (2010). How shall I trust the faceless and

the intangible? A literature review on the antecedents of online trust.

Computers in Human Behavior, 26(5), 857-869.

Beldad, A., De Jong, M., & Steehouder, M. (2009). When the bureaucrat promises to

safeguard your online privacy: Dissecting the contents of privacy statements

on Dutch municipal websites. Government Information Quarterly, 26(4), 559-

566.

Beldad, A. (2009). Rhetorical techniques in dealing with understanding problems. In

E. Weigand (Ed.), Dialogue analysis XI: Proceedings of the 11^th IADA

conference on ‘Dialogue Analysis and Rhetoric’ (pp. 229-248). Available

online: http://www.iada-web.org/download/iada.online.series_volume02.pdf.

Professional Publications

Van der Geest, T. & Beldad, A. (2011). Burgers en hun vertrouwen in de e-overheid.

Process & Document, 1, 47.

Van der Geest, T. & Beldad, A. (2010). Citizens’ trust in Dutch e-Government and

DigiD [research report]. Enschede, NL: University of Twente.