Prof.dr. J.M.C. Schraagen

Part-time professor in Applied Cognitive Psychology

Cubicus-building, room B335


Phone:+31 53 489 4637
Email:
J.M.C.Schraagen[at]utwente.nl

As of September 1, 2008, I hold a special professorship, established by TNO for a period of 5 years. I will be working for one day a week (usually the Fridays) at the UT.

Research interests

Human factors specialist with broad experience in optimizing work processes and teamwork design. Particularly interested in making work safe, productive and healthy. Focus on improving patient safety in hospitals and improving resilience in rail traffic and aviation. In the fall of 2013, I will start teaching a newly-developed course on Resilience Engineering at the University of Twente.

Specialty areas: resilience engineering, team communication processes, human-machine interaction, scenario-based training

Curriculum Vitae

Jan Maarten Schraagen is senior research psychologist at TNO and part-time Professor in Applied Cognitive Psychology at the University of Twente.

His research interests include task analysis, team decision making, and adaptive human-computer collaboration. He has served as Principal Investigator on projects funded by the Dutch Ministry of Defence, recently as program manager for the Navy program “Human-System Task Integration” (2004-2005), and for the US Office of Naval Research. Dr. Schraagen has served as chairman for NATO Research Study Group 27 on Cognitive Task Analysis (1996-1998). He was first editor of Cognitive Task Analysis (2000, Lawrence Erlbaum Associates) and Naturalistic Decision Making and Macrocognition (2008, Ashgate). He has organized the 7th International Conference on Naturalistic Decision Making (2005) in Amsterdam, having been part of the NDM community since 1994. Dr. Schraagen holds a BA in Philosophy and Psychology from the University of Groningen, an MA in Psychology from the University of Groningen, and a PhD in Cognitive Psychology from the University of Amsterdam, The Netherlands. He has spent several years studying at the University of Winnipeg, Canada (1978-1979), Manchester University in the UK (with Dr. Graham Hitch; 1984-1985), and Carnegie-Mellon University, Pittsburgh, PA (with Dr. Marcel Just; 1985-1986). In 2000-2001, he was a visiting exchange scientist at the Naval Air Warfare Center Training Systems Division, Orlando, FL. Dr. Schraagen has worked at TNO since 1986.

Inaugural lecture

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Schraagen, J.M.C. (2009). Macht en onmacht der gewoonte. Universiteit Twente, Enschede, The Netherlands.

Peer-reviewed publicaties

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Lucassen, T., & Schraagen, J. M. (2013). The influence of source cues and topic familiarity on credibility evaluation. Computers in Human Behavior, 29(4), 1387-1392. Doi 10.1016/j.chb.2013.01.036

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Schraagen, J.M.C. (2013). To publish or not to publish: a systems analysis of longitudinal trends in publishing strategies of a human factors research organization. Theoretical Issues in Ergonomics Science, DOI:10.1080/1463922X.2012.656334.

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Lucassen, T., Muilwijk, R., Noordzij, M. L., & Schraagen, J. M. (2013). Topic familiarity and information skills in online credibility evaluation. Journal of the American Society for Information Science and Technology, 64, 254-264.

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Schraagen, J.M.C., & Verhoeven, F. (2013). Methods for studying medical device technology and practitioner cognition: The case of user-interface issues with infusion pumps. Journal of Biomedical Informatics, 46, 181-195.

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Traversari, R., Goedhart, R., & Schraagen, J. M. (2013). Process simulation during the design process makes the difference: Process simulations applied to a traditional design. Health Environments Research & Design Journal 6(2), 58-76.

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Graafland, M., Schraagen, J.M.C., & Schijven, M.P. (2012). Systematic review of serious games for medical education and surgical skills training. British Journal of Surgery, 99, 1322-1330.

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Lucassen, T. & Schraagen, J.M. (2012). The role of topic familiarity in online credibility evaluation support. In Proceedings of the Human Factors and Ergonomics Society 56th Annual Meeting (pp. 1233-1237). Boston, MA, USA, October 22-26 2012.

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Lucassen, T. & Schraagen, J. M. (2012). Propensity to trust and the influence of source and medium cues in credibility evaluation. Journal of Information Science, 38(6), 566-577.

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Lucassen, T., Dijkstra, R. L., & Schraagen, J. M. (2012). Readability of Wikipedia. First Monday, 17(9). Available online at http://www.uic.edu/htbin/cgiwrap/bin/ojs/index.php/fm/article/viewArticle/3916/3297

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Schraagen, J.M.C. (2011). Dealing with unforeseen complexity in the OR: The role of heedful interrelating in medical teams. Theoretical Issues in Ergonomics Science, 12(3), 256-272.

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Schraagen, J.M.C., Schouten, T, Smit, M., Haas, F., Van der Beek, D., & Van de Ven, J.G.M., & Barach, P. (2011). A prospective study of paediatric cardiac surgical microsystems: assessing the relationships between non-routine events, teamwork and patient outcomes. BMJ Quality and Safety, 20, 599-603.

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Schraagen, J.M.C. & Van de Ven, J.G.M. (2011). Human factors aspects of ICT for crisis management. Cognition, Technology & Work, 13, 175-187. DOI 10.1007/s10111-011-0175-6.

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Lucassen, T., & Schraagen, J.M.C. (2011). Evaluating WikiTrust: A trust support tool for Wikipedia. First Monday, 16(5).

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Lucassen, T., & Schraagen, J.M.C. (2011). Factual accuracy and trust in information: The role of expertise. Journal of the American Society of Information Science and Technology, 62(7), 1232-1242.

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Schraagen, J.M.C., Schouten, T, Smit, M., Haas, F., Van der Beek, D., & Van de Ven, J.G.M., & Barach, P. (2010). Assessing and improving teamwork in cardiac surgery. Quality and Safety in Healthcare, 19: e29, 1-6.

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Schraagen, J.M.C., Huis in ‘t Veld, M., De Koning, L. (2010). Information sharing during crisis management in hierarchical vs. network teams. Journal of Contingencies and Crisis Management, 18(2), 117-127.

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Kleij, R. van der, Schraagen, J.M.C., Werkhoven, P.J., & De Dreu, C.K.W.(2009). How conversations change over time in face-to-face and video-mediated communication. Small Group Research, 40(4), 355-381.

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Schraagen, J.M.C., & Ven, J.G.M. van de (2008). Improving decision making in crisis response through critical thinking support. Journal of Cognitive Engineering and Decision Making, 2(4), 311-327.

Peer-reviewed proceedings en boekhoofdstukken:

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Siegel, A.W. & Schraagen, J.M.C. (2014). Developing resilience signals for the Dutch railway system. In I. Herrera, J.M.C. Schraagen, J. van der Vorm, & D.D. Woods (Eds.), Proceedings of the 5th International Resilience Engineering Symposium: Managing Trade-Offs (pp. 191-196). Sophia Antipolis: Resilience Engineering Association.

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Siegel, A.W., & Schraagen, J.M.C. (2014). A method to reveal workload weak-resilience-signals at a rail control post. In D. Harris (Ed.), Proceedings of the 11th International Conference on Engineering Psychology and Cognitive Ergonomics (pp. 82-93). Cham: Springer International Publishing.

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Aarts, O., Maanen, P.-P. van, Ouboter, T., Schraagen, J.M.C. (2012). Online Social Behavior in Twitter: A Literature Review. Proceedings of The Special Workshop on Social Media Analysis and Mining (SMAM), held in conjunction with the 2012 IEEE International Conference on Data Mining (ICDM), IEEE Computer Society Press, Brussels, Belgium, December 10, 2012.

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Lucassen, T. & Schraagen, J.M. (2012). The role of topic familiarity in online credibility evaluation support. In Proceedings of the Human Factors and Ergonomics Society 56th Annual Meeting (pp. 1233-1237). Boston, MA, USA, October 22-26 2012.

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Lucassen, T., Noordzij, M. L., & Schraagen, J. M. (2011). Reference blindness: The influence of references on trust in Wikipedia. In ACM WebSci '11.

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Van der Kleij, R., Molenaar, D., & Schraagen, J.M.C. (2011). Making teams more resilient: Effects of shared transformational leadership training on resilience. Proceedings of the Human Factors and Ergonomics Society 55th Annual Meeting (pp. 2158-2162). Las Vegas, NV, September 19-23, 2011.

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Schraagen, J.M.C., De Koning, L., & Van Dongen, C.J.G. van (2011). Multi-party decision making: Support and training of mayors during a simulated crisis. In S.M. Fiore & M. Harper-Sciarini (eds), Proceedings of the 10th International Conference on Naturalistic Decision Making (NDM 2011). May 31st to June 3rd, 2011, Orlando, FL, USA.

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Lucassen, T. and Schraagen, J. M. 2010. Trust in wikipedia: how users trust information from an unknown source. In Proceedings of the 4th Workshop on information Credibility (Raleigh, North Carolina, USA, April 27 - 27, 2010). WICOW '10. ACM, New York, NY, 19-26. DOI= http://doi.acm.org/10.1145/1772938.1772944

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Schraagen, J.M.C.. De Koning, L., Hof, T., & Van Dongen, K. (2010). Development of a self-rating instrument to measure team situation awareness. Proceedings of the 15th International Command and Control Research and Technology Symposium. Santa Monica, CA, 22-24 June 2010.

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Schraagen, J.M.C., Van de Ven, J., Barach, P., & Smit, M. (2009). Teams and cardiac surgery. In B.L.W. Wong and N.A. Stanton (Eds.), Proceedings of the 9th bi-annual international conference on Naturalistic Decision Making (pp. 152-159), 23-26 June 2009, London, UK.

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Schraagen, J.M.C., Ven, J. van de, Hoffman, R.R., & Moon, B. (2009). Using a knowledge elicitation method to specify the business model of a human factors organization. In Proceedings of the 53rd Annual Meeting of the Human Factors and Ergonomics Society, San Antonio, Texas, October 19-23, 2009.

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Schraagen, J.M.C. (2009). Designing training for professionals based on subject-matter experts and cognitive task analysis. In Ericsson, K. A. (Ed.). Development of professional expertise: Toward measurement of expert performance and design of optimal learning environments (pp. 157-179). New York: Cambridge University Press.

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Schraagen, J.M.C., Militello, L., Ormerod, T, & Lipshitz, R. (Eds.). (2008). Naturalistic decision making and macrocognition. Aldershot: Ashgate.