Order procedure

1.

The internal customer fills in an OTA (request form for the purchase of goods or services) and arranges the correct authorization. See http://www.utwente.nl/fb/diensten_abc/per_onderdeel/inkoop/ota_formulier.doc

2.

The internal customer mails the OTA to the Purchase Department at Inkoop@utwente.nl

3.

The Purchase Department processes the OTA and, if necessary, asks potential suppliers for quotes. The Purchase Department creates a requisition in Oracle PO.

4.

The requisition is approved by the authorized member of staff at the faculty/service.

5.

The Purchase Department converts the requisition into an order, which it sends either to a contracted supplier or to a selected supplier.

6.

The internal customer receives a copy of the order in pdf format.

7.

The Purchase Department receives an order confirmation from the supplier.

8.

The supplier delivers the goods at Centrale Ontvangst (Central Reception Area).

9.

Centrale Ontvangst registers the goods and delivers them to the internal customer. Delivery can be traced in Track and Trace in Cegoon. http://webapps.utwente.nl/cegoon/nl/cegoonservlet

10.

The invoice is sent to and paid by FEZ (Financial Services).